top of page

Privacy Policy

​

RadsReady ("RadsReady", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

​

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit the RadsReady website, make an enquiry, book a service, make a payment or use our personal statement review and 1-to-1 interview coaching services.

​

RadsReady provides independent coaching and application support for individuals applying for roles, university courses and career progression opportunities within radiography, medical imaging and related fields.

​

Who we are

RadsReady is the organisation responsible for the personal information described in this Privacy Policy.

If you have any questions about how we use your personal information, please contact us:

​

Business: RadsReady
Email: info@RadsReady.com
Website: https://www.radsready.com

​

Information we collect

We may collect personal information that you provide directly to us when you use our website or purchase our services.

​

This may include:

​

  • Your name

  • Email address

  • Telephone number

  • Booking and appointment details

  • Information about the service you purchase

  • Payment and transaction information

  • Personal statements

  • CVs and application documents

  • Information about your education and qualifications

  • Employment and professional experience

  • Career goals and aspirations

  • Information you provide when preparing for an interview

  • Information discussed during coaching sessions

  • Feedback or testimonials you choose to provide

  • Communications between you and RadsReady

You are not required to provide information that is unnecessary for the service you are purchasing.

​

Information collected through our website

When you visit the RadsReady website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited

  • Website usage information

  • Approximate location

  • Information relating to cookies and similar technologies

Some of this information may be collected by Wix or other technology providers used to operate and improve the website.

​

Booking information

RadsReady uses Wix Bookings to allow customers to view available appointments and book coaching services online.

When you make a booking, information such as your name, email address, selected service, appointment date and time and other information required to manage your booking may be collected and processed.

We use this information to:

  • Arrange your coaching session

  • Confirm your booking

  • Send booking-related communications

  • Manage cancellations and rescheduling

  • Provide customer support

  • Maintain appropriate business records

​

Payments

RadsReady uses Wix Payments to process online payments for services purchased through the website.

​

When you make a payment, payment information is processed through the relevant payment infrastructure provided by Wix and its payment partners.

​

RadsReady does not need to receive or store your full card number or security code for the purpose of providing our services.

​

We may retain information relating to your transaction, such as:

  • Amount paid

  • Date of payment

  • Service purchased

  • Transaction reference

  • Payment status

This information may be retained for accounting, tax, legal and business-record purposes.

​

Wix may process payment and transaction information in accordance with its own privacy policy and applicable payment terms.

​

Personal statement and application reviews

As part of our services, you may choose to provide RadsReady with documents for review.

​

These may include:

  • Personal statements

  • University applications

  • Job applications

  • CVs

  • Supporting statements

  • Interview preparation documents

​

We use these documents to provide the service you have requested.

For example, if you purchase a personal statement review, the document you provide may be reviewed by RadsReady in order to provide feedback, suggestions and recommendations.

​

We will not use your documents for unrelated purposes without an appropriate lawful basis or your permission where required.

You should avoid including unnecessary personal information about other individuals in documents you submit to us.

​

1:1 interview coaching

If you book a 1:1 interview coaching session, we may collect information you provide to help us prepare for and deliver the session.

​

This may include:

  • The role or course you are applying for

  • Job or university application information

  • Interview questions

  • Your previous experience

  • Your career goals

  • Information about your professional background

  • Your own interview responses and preparation notes

This information is used solely as necessary to provide the coaching service and communicate with you about your booking.

​

How we use your information

We may use your personal information to:

  • Provide personal statement review services

  • Provide 1-to-1 interview coaching

  • Process and manage bookings

  • Process payments

  • Communicate with you about your booking

  • Respond to inquiries

  • Provide customer support

  • Manage cancellations and rescheduling

  • Maintain business and financial records

  • Improve our services and website

  • Prevent fraud or misuse

  • Deal with complaints or disputes

  • Comply with legal and regulatory obligations

​

Lawful basis for processing

Under UK data protection law, we need a lawful basis for processing personal information.

​

Depending on the circumstances, RadsReady may rely on the following lawful bases:

Contract

We may process your information where it is necessary to provide a service you have purchased or to take steps at your request before entering into a contract.

For example, this includes processing your booking information and documents so that we can provide your personal statement review or interview coaching session.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

This may include managing our business, maintaining appropriate records, improving our services, responding to inquiries and protecting our website.

Legal obligation

We may process information where necessary to comply with legal, accounting or tax obligations.

Consent

Where required, we may ask for your consent before processing certain information.

Where processing is based on consent, you can withdraw your consent at any time.

​

Special category information

RadsReady does not normally require customers to provide special category personal information.

​

This includes information such as health information, racial or ethnic information, religious beliefs or other information protected as special category data under UK data protection law.

​

If you voluntarily provide such information, we will only process it where there is an appropriate lawful basis and, where required, an applicable additional condition under data protection law.

​

You should avoid providing sensitive information unless it is relevant and necessary to the service.

​

Who we share information with

We do not sell your personal information.

We may share limited personal information with service providers where this is necessary to operate RadsReady and provide our services.

​

These may include:

  • Wix – website hosting, website functionality, bookings and related services

  • Wix Payments – payment processing

  • Website and technology service providers

  • Email and communication providers

  • Cloud storage providers

  • Professional advisers where necessary

  • Government authorities, regulators or law enforcement where legally required

​

We aim to ensure that third-party providers only receive information that is necessary for the service they provide.

Third-party providers may process information in accordance with their own privacy policies and contractual arrangements.

​

International data transfers

Some technology and service providers used by RadsReady may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, appropriate safeguards will be used where required by applicable data protection law.

​

How long we keep your information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected.

​

In particular:

Booking information:
We may retain booking and customer records for an appropriate period after your service has been completed for administration, accounting, legal and business purposes.

​

Personal statements, CVs and application documents:
We aim to delete documents submitted for review after the service has been completed and any reasonable follow-up period has passed, unless there is a legitimate reason to retain them.

​

Financial information:
Transaction and financial records may be retained for longer where necessary to meet accounting, tax or legal requirements.

​

Communications:
We may retain relevant communications for as long as reasonably necessary to manage our relationship with you, resolve disputes or meet legal obligations.

We may retain certain information for longer where necessary to establish, exercise or defend legal claims.

​

Cookies

The RadsReady website uses cookies and similar technologies.

Some cookies are necessary for the website, booking system and payment functionality to operate.

​

Other cookies may be used for purposes such as analytics, performance or marketing.

Where consent is required, non-essential cookies will only be used in accordance with applicable requirements.

​

You can manage your cookie preferences through the cookie settings available on the RadsReady website.

​

The Information Commissioner's Office states that users should be told what cookies are used for and, for non-essential cookies, generally need to provide consent before they are set.

​

Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict processing in certain circumstances

  • Object to certain processing

  • Request transfer of certain information to another organisation

  • Withdraw consent where we rely on consent

​

These rights are subject to certain legal exceptions and limitations.

If you would like to exercise one of these rights, please contact us using the details provided in this Privacy Policy.

​

Marketing

RadsReady may contact you about our services, offers or relevant updates where we have a lawful basis to do so.

​

Where consent is required, we will ask for your consent before sending marketing communications.

​

You can unsubscribe from marketing communications at any time.

We will not sell your personal information to third parties for marketing purposes.

​

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

​

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

​

You should therefore avoid sending unnecessary sensitive personal information through website forms or ordinary email.

​

Third-party websites

The RadsReady website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites.

​

You should review the relevant privacy policy of any third-party website before providing personal information.

​

Children's information

RadsReady services are primarily intended for applicants and individuals seeking career or educational support.

​

Where a customer is under 18, appropriate steps will be taken to handle their personal information in accordance with applicable data protection requirements.

​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

​

The latest version will always be made available on this page and will include the date on which it was last updated.

​

Contact us

If you have questions about this Privacy Policy or how RadsReady handles your personal information, please contact:

info@RadsReady.com

 

Complaints

If you have concerns about how we have handled your personal information, please contact RadsReady first so that we can investigate and attempt to resolve the matter.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Information about making a complaint is available through the ICO website.

​

Last updated: 19 August 2026

bottom of page